HELP CENTER
We've Got Your Back – Every Step of the Way.
1. Getting Started
How to Apply
You can apply directly through our Jobs Page. Just select a role that fits your skills, fill out the application form, upload your resume, and fill out your availability. Applications take less than 5 minutes!
Pro Tip:
Make sure your certifications and experience match the role you're applying for. That's how you get that callback fast.
Once you are selected for the job, what Documents You Need
Here's the usual checklist:
- Government-issued photo ID
- Social Security card (for payroll setup)
- TB test results
- CPR certification
- Relevant licenses (e.g., CNA, HHA)
If you're missing anything, no worries — we'll guide you on how to get it done quickly.
2. Resume & Interview Support
Resume Tips for Clinical Roles
- Keep it 1 page.
- Use bullet points for past jobs.
- Highlight: certifications, years of experience, special skills (e.g., bilingual, wound care).
Example:
Home Health Aide | 2023–2024
- Provided daily ADL support to elderly patients
- Trained in safe transfers and mobility assistance
Common Interview Questions & How to Answer Them
"Why do you want to work in caregiving?"
Show your heart. Talk about compassion and making a difference.
"What would you do if a patient refuses care?"
Stay calm, respect their autonomy, report to a supervisor if needed.
3. Role-Specific Info
CNA vs. Caregiver: What's the Difference?
CNA (Certified Nursing Assistant):
Requires state certification. Works in hospitals or nursing homes. Can do vital signs, medical charting.
Caregiver (Home Aide/Companion):
No license required in most states. Focuses on daily living: bathing, meal prep, companionship.
CNA = more clinical; Caregiver = more personal care.
Can't Find What You Need?
Book a one-on-one call with our Job Seeker Success Coach. We'll walk you through your options, answer questions, and help get you hired fast.
Book My Session