PRIVACY POLICY

Your Privacy Matters to Us

United Care Links is a California-based healthcare staffing company committed to connecting reliable, compassionate healthcare professionals with organizations across the state. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

When you apply for positions or use our services, we may collect:

  • Name, contact information (email, phone number, address)
  • Resume and employment history
  • Professional certifications and licenses (CNA, HHA, CPR, etc.)
  • Social Security number (for payroll and employment verification)
  • Government-issued ID and other employment documents
  • Medical records (TB test results, health screenings)
  • Availability and scheduling preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Process job applications and match candidates with appropriate positions
  • Verify qualifications, certifications, and employment eligibility
  • Facilitate payroll and benefits administration
  • Communicate about job opportunities, placements, and scheduling
  • Comply with California healthcare regulations and employment laws
  • Improve our services and website functionality
  • Respond to inquiries and provide customer support
  • Conduct background checks and screening as required by law

3. Information Sharing and Disclosure

We may share your information with:

Healthcare Facilities and Clients

We share relevant professional information with healthcare organizations for placement and staffing purposes.

Service Providers

Third-party vendors who assist with background checks, payroll processing, and other business operations under confidentiality agreements.

Legal Requirements

When required by law, regulation, legal process, or governmental request.

Business Transfers

In connection with any merger, sale of company assets, or acquisition.

Important:

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (SSL/TLS)
  • Secure storage systems with access controls
  • Regular security assessments and updates
  • Employee training on data privacy and security
  • Compliance with HIPAA and California healthcare privacy regulations

5. Your California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:

  • Know what personal information we collect, use, and share
  • Request deletion of your personal information
  • Opt-out of the sale or sharing of personal information (we do not sell personal information)
  • Correct inaccurate personal information
  • Limit the use and disclosure of sensitive personal information
  • Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Employment records are maintained in accordance with California and federal employment law requirements.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, though disabling cookies may limit certain website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

United Care Links

Email: privacy@unitedcarelinks.com

Phone: [Your Phone Number]

Address: [Your California Address]

Questions About Your Privacy?

We're committed to transparency and protecting your personal information. Reach out anytime—we're here to help.

Contact Us